Ratings & Reviews

Overall Rating

4(523 reviews)99.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Joshua C. - |Recommended: YesDespite the turn around tha... — Despite the turn around that is starting with the new company, i moved in with the old owners of the apts. It was always a hassel to get home, there is no seeing you as a human, but just someone who owes you money. The new owners still have a lot to do in order to 5 stars, but they are well their way. i am glad to finally see the hallways floors and ceilings are fixed to match the upscale price we pay. I think they need to work out better parking arrangements for the residents so they arent instantly towed as even thestate offers a grace period. They do not send you an email reminder and nor care if you get towed. The new coffee machines are awesome, but could use maintenance attention more to clean them, or add something near the machines for residents to wipe up the machine mess. theres a trash next to it, why not do this The gym renovation is amazing and once the saunas are in use with applicable hours that work for many people. A lot of other luxury living apts with saunas have such short hours usually office hours and most people work during these that they can't be utilized well. Slowly, but surely these apartments will be a 4 star to a 4.5 star experience for me. Thank you for listening to some of the residents wishes, now you just need to be able to work with us financially or give us better perks that allow for less potential costly charges.
response from property -Joshua, thank you for sharing your detailed feedback. We're glad to see that your experience in our community has improved. Your suggestions have been noted and will be discussed with our team. If there's anything more you'd like to share, please stop by the office or email us at renewwheatoncenter@trinity-pm.com.
Review From Modern Messagesubmitted by Collin H. - |Recommended: YesThey have made some awesome... — They have made some awesome updates here like the outdoor lounges and the gym They also are having washer dryers installed into the apartments in our tower, which is amazing Great location and great place to live
response from property -Collin, we are thrilled to know that you're looking forward to the updates to our community! We hope you'll enjoy those awesome new amenities. Thank you for the enthusiastic review.
Review From Modern Messagesubmitted by Nicolaus N. - |Recommended: YesNow that the construction h... — Now that the construction has subsided, a lot of the facilities have improved, which brings my previous review of 4 stars up to 4.5. The parking is still difficult - a loading zone where you aren't immediately ticketed less than 3 minutes by a meter maid would be nice, but that's not up to the control of the apartment building. The new package system Luxer is a significant downgrade to just a simple package room. I've had 10 items delivered since the installation, and 2 out of the 10 items never sent a code to retrieve the item, requiring us to email their support number, provide documentation and proof of purchase just to pick up our items in the mail. Again, this is probably more of an issue on Luxer's side, as they claimed it was a system glitch - but it was the decision of ReNew to install this product. The staff is friendly and the community is better than many apartment complexes. The location is still great.
response from property -Nicolaus, thank you for taking the time to leave such a thoughtful review. It's fantastic to hear that you are enjoying the convenient location, improved amenities, and friendly team our community offers. If you would like to share your concerns regarding the new mail system in more detail, please reach out to renewwheatoncenter@trinity-pm.com so we may address them.
Review From Modern Messagesubmitted by Monica D. - |Recommended: YesThere are some technical pr... — There are some technical problems sometimes with key fobs, the laundry room, etc. But otherwise it is a very enjoyable place to live the best part is definitely the location in downtown Wheaton, right by the Metra station and within walking distance to various restaurants and ice cream shops.
response from property -Monica, we are glad to know that you are enjoying the environment and ambiance but are sorry if our amenities have not met your expectations. To provide suggestions on how we might better serve you, please feel free to stop by the office or email us at renewwheatoncenter@trinity-pm.com.
Review From Modern Messagesubmitted by Ingrida I. - |Recommended: YesI love it here I am a 20 ... — I love it here I am a 20 year resident of Wheaton Center, so I have seen many changes. I have to say the most recent ones by ReNew management have been some of of the best. I love the refreshed black white paint job of the building exteriors I was skeptical at first, but it looks great. There are still room for improvement. I think the next big priority should be to fix the exterior security entrances. I am tired of seeing the doors not close securely. Seems that every time somebody moves, the movers break the doors. The recent replacement of the fob in tower 1's back door near the loading dock hopefully is a start Also, I really enjoy the community parties, such as at Christmas. They are far better than with the past managements. You give great door prizes, which entice more people to attend.
response from property -Ingrida, we have been lucky to have you here for 20 years. Thank you for your loyalty to the community. Your feedback about ways we may improve the community is helpful and appreciated. We have taken your suggestions to the team for internal discussion. If there is anything more you would like to add, please feel free to stop by the office. Your comfort and happiness is our top priority! Thank you again.
Review From Modern Messagesubmitted by Nicolas R. - |Recommended: YesMaintenance does a great jo... — Maintenance does a great job with any issue. Dave is great, very friendly and personable. Love all the improvements Neighbors are always pleasant only issue is parking
response from property -Nicolas, we are thrilled to receive such an wonderful review about our hardworking team. We are so glad that our team and the other residents have helped make this community feel like a home to you! If you ever have any issues with parking and have some suggestions on how we could improve, please don't hesitate to stop by our office at your convenience!
Review From Modern Messagesubmitted by Grace W. - |Recommended: YesAmenities are nice. The onl... — amenities are nice. The only pain is that we have to walk to a separate buildings. Some of the buildings need to be updated and the hallways could be cleaned more often
Review From Modern Messagesubmitted by Maachah S. - |Recommended: YesI love living here. Love th... — I love living here. Love the location. Only have small things to complain about ie the bathroom fan is SO loud and is always on if the light is on . Great first apartment experience
Review From Modern Messagesubmitted by Joshua Z. - |Recommended: YesThe unit I move into was cl... — The unit I move into was clean and ready to go when arrived. I have lived here for about a month and so far so good Only down side is garage parking has a fee per month so I choose the free option which is a bit of a walk.
Review From Modern Messagesubmitted by Isaiah R. - |Recommended: YesThe place is beautiful The... — The place is beautiful The train is across the street and the people are amazing.... there are dogs everywhere Who doesn’t love seeing doggos everyday Moving in here was best thing I could have done there’s a dope view of downtown Wheaton. The staff in the office is amazing. Parking is a little confusing but you’ll get the hang of it just ask questions . The gym is 24 hours and has all the weights you need Like so far so good 10 10 would recommend
Review From Modern Messagesubmitted by Daya*@*.Com - |Recommended: YesI have no complaints about ... — I have no complaints about anything, since I moved so far it has been excellent to live here. also grateful for the attention of Marisa and Jacky
Review From Modern Messagesubmitted by Juan D. - |Recommended: YesI have no complaints about ... — I have no complaints about anything, since I moved so far it has been excellent to live here. also grateful for the attention of Marisa and Jacky
Review From Modern Messagesubmitted by Holl*@*.Com - |Recommended: YesI just moved in recently. I... — I just moved in recently. I have had a lot of questions but Jackie has been very helpful in answering all of them in a timely manner. I can already tell that visitor parking is very strict and might be an issue down the line but as of right now everything has been going good.
Review From Modern Messagesubmitted by Allisa B. - |Recommended: YesLove it so far shannon in ... — love it so far shannon in the leasing office was amazing parking garage is awesome and everyone is super nice great experience so far
Review From Modern Messagesubmitted by Jayla M. - |Recommended: YesIt was super quick to move ... — It was super quick to move in and the staff made everything extra easy with their hospitality and hard work. The community is beautiful and my dogs enjoy walking around the neighborhood.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew Wheaton Center", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew Wheaton Center", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose