Ratings & Reviews

Overall Rating

4(553 reviews)99.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Quoc-Duy D. - |Recommended: YesI do quite like all the nee... — I do quite like all the needed renovation that the new management team has been doing to this apartment complex. They were also nice to keep residents well informed about these changes.
response from property -Thank you for your review. We are happy to provide exceptional communication.
Review From Modern Messagesubmitted by Asto*@*.Com - |Recommended: YesNo complaints. Staff is hel... — No complaints. Staff is helpful, and the residents are nice. The rooms are not out of this world, but they are nice apartments. The gym is a nice perk as well as the pool area.
response from property -Thank you for your review. We hope you continue to enjoy our community amenities.
Review From Modern Messagesubmitted by Nicolaus N. - |Recommended: YesOther than parking, everyth... — Other than parking, everything is great. The shared spaces are quite nice and as long as the new leasing company doesn't plan to raise rent prices, everything is pretty fair. If you want to be close to downtown Wheaton and the train line, it's a great place to live.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Thomas S. - |Recommended: YesLove living here, clean com... — Love living here, clean complex, unit is great, friendly staff an amazing service. I enjoy all of the renovations they are making and have thoroughly enjoyed living here so far
response from property -Thank you for sharing these comments. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Erik M. - |Recommended: YesAs we were moving in, manag... — As we were moving in, management scheduled two new resident apartments to move in at the sane time. So, our “reserved” elevator had to be heavily shared and slowed down our moving process substantially. Management did nothing to compensate us.
response from property -Erik, we are sorry that other residents were using the elevator at the same time that you were moving in. We do not double book the elevators when move-in's are scheduled. We advise all residents to reserve the elevators prior to their move date. Please let us know if we may further assist you.
Review From Modern Messagesubmitted by Erinn M. - |Recommended: YesA little long on getting th... — A little long on getting the lease but it was worth it. I love the apartment Brittney Jones was very friendly and very helpful . I feel extremely safe in the complex and I love the fact that my door locks behind me.
response from property -Thank you for your review. We are happy to provide a comfortable community experience.
Review From Modern Messagesubmitted by Dominick D. - |Recommended: YesThe best Management team ha... — The best Management team hands down. The maintenance staff directed by Scott is Amazing Tim and Dave are his right and left hand men and they are angels.
response from property -Thank you for your review. We are happy to provide exceptional service.
Review From Modern Messagesubmitted by Jennifer G. - |Recommended: YesI’ve lived here since the c... — I’ve lived here since the change of management and while there have been a lot of changes to faculty, maintenance, and facilities, Renew has been very transparent, helpful, and kind with the changes and needs of its residents. Thank you
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Anne M. - |Recommended: YesI like living here and love... — I like living here and love being so close to the train station. The Anne yours are great. The only frustrating thing is the parking situation. There aren’t enough spots in the lot and the garage spots are too expensive.
response from property -Thank you for sharing these comments. We will use this feedback to help assess our parking offerings.
Review From Modern Messagesubmitted by Lesley W. - |Recommended: YesLove it here. Staff is very... — Love it here. Staff is very helpful. Maintenance is wonderful. Grounds are kept up beautifully. Location is great. Amenities are great. Friendly people
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Joshua D. - |Recommended: YesIt's a nice place but it is... — It's a nice place but it is overpriced. The amenities are nice. The maintenance staff are professional and prompt. The parking can be problematic and the painting seems redundant to me. Not sure the new management company should have jumped into that so soon.
response from property -Thank you very much for sharing these comments. Please let us know if there is anything else we may do to assist you.
Review From Modern Messagesubmitted by Corrine M. - |Recommended: YesWe’ve been living here sinc... — We’ve been living here since Jan 2018 and it’s been great since this summer. They are making a lot of changes but fail to inform us on what is actually going on. We were suppose to have our decks painted the week of June 1st and now it’s july 4th with only one update in that month. It would be nice to know what is actually going on cause the emails say one thing and the painters do another.
response from property -Thank you for your review. Please stop by the office at your earliest convenience and we will be happy to discuss our improvement projects in greater detail!
Review From Modern Messagesubmitted by Jessica N. - |Recommended: YesIt wasn’t ready for move in... — It wasn’t ready for move in. Lots of little problems that weren’t address prior to moving in even though we were told it was completely done and ready.
response from property -Thank you for bringing this matter to our attention. Please call our Community Manager directly at (630) 517-4601 to discuss ways in which we may work towards resolving these issues. We look forward to hearing from you soon.
Review From Modern Messagesubmitted by Mark T. - |Recommended: YesOngoing structure related i... — ongoing structure related issues do not seem to get fixed properly the first time, resulting in multiple service requests to fix the same issues. the water restricting faucets, shower heads and toilets are terrible and do not show the indicated reduction in the utility bill, you still reach the cap amount, so it appears that only the complex owner is benefiting. neighbors are always wonderful, this is one of the best features. building and property projects seem to take a very long time. very poor communication from the office staff regarding projects and the status. building ventilation sucked in all of the outside paint fumes from the painting that is still going on. if these things were corrected, this would be a very nice place to reside inside of a D , would love to give an A .
Review From Modern Messagesubmitted by Christy X. - |Recommended: YesI really like living here. ... — I really like living here. I moved in when the pool closed, so I mostly used the gym. But I'm so happy it's open now because that pool is the biggest I've been in for a complex. Same with the gym. It's rare you find an extra room with bars for squats. Everyone here gives off a friendly vibe and I have always felt safe. The new paint on the exterior of the building is a massive improvement by the way. 😁
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew Wheaton Center", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew Wheaton Center", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose